Terms & Conditions

1. Acceptance of Terms

By accessing or using Muniya E-Service, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

2. Our Services

Muniya E-Service provides an online shopping platform through which customers can browse products, create orders, make payments and receive products through available delivery services.

3. User Accounts

Some features may require you to create a user account. You agree to provide accurate information and keep your account details up to date.

You are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and availability information displayed on the website are accurate.

However, product appearance may vary depending on screen settings, product batches and other factors.

5. Pricing and Taxes

Prices displayed on the website may change from time to time. Applicable taxes, delivery charges or other charges may be shown separately during checkout where applicable.

6. Orders

Placing an order represents a request to purchase the selected products. We reserve the right to accept, reject or cancel an order when reasonably necessary.

Reasons may include product unavailability, incorrect pricing information, payment issues, suspected fraud or operational circumstances.

7. Payments

Payments may be processed through third-party payment gateways and financial service providers.

You agree to provide valid payment information and authorize the applicable payment provider to process your transaction.

8. Shipping and Delivery

Delivery timelines displayed on the website are estimates. Actual delivery may vary depending on product availability, delivery location, logistics providers, weather, public holidays and other circumstances.

9. Returns and Refunds

Returns, cancellations and refunds are governed by our separate Refund Policy.

10. Prohibited Activities

Users must not use Muniya E-Service for unlawful, fraudulent or abusive activities.

• Attempting unauthorized access to our systems.
• Interfering with website functionality.
• Uploading or distributing malicious code.
• Misusing another person's account.
• Using the platform for fraudulent transactions.

11. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, designs, images and software is owned by or licensed to Muniya E-Service.

Such content may not be reproduced, distributed or commercially exploited without appropriate authorization.

12. Third-Party Services

Our platform may use third-party services for payment processing, delivery, hosting, communications, analytics and other functions.

Third-party services may operate under their own terms and privacy policies.

13. Limitation of Liability

To the extent permitted by applicable law, Muniya E-Service shall not be liable for indirect, incidental or consequential losses arising from use of the website or services.

Nothing in these terms is intended to exclude liability that cannot legally be excluded under applicable law.

14. Website Availability

We may temporarily suspend, modify or discontinue parts of the website for maintenance, upgrades, security reasons or other operational requirements.

15. Changes to These Terms

Muniya E-Service may update these Terms & Conditions from time to time. The latest version published on this page will apply after it becomes effective.

16. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Disputes shall be subject to the jurisdiction of competent courts as applicable.